Signing Up and Managing Customers

Once your system is configured, you have three ways of signing up new customers and adding domains:

  1. Have them signup from your website using the "Signup Links" we discussed in the last step.

  2. Signup new accounts from your Admin. CP by clicking on the "Signup" link and filling out the signup form.

  3. Adding an additional domain manually within one of your existing accounts.

The difference between the first two options and the third option, is that when you signup and "account" you are giving the account an end user control panel. When you add an additional domain within an existing account, the domain still gets full services, but it must be managed from within the control panel account in which you added the domain. To add an additional domain within an existing account, simply click on the "Domains" icon in the end user control panel and then click on "add new domain."

Note that even if you add additional domains to your Service account or one of your other accounts, you can still give the client their own FTP logins, (using the FTP sub-account feature), as well as their own logins to the following:

Webmail: http://theirdomain.com/webmail 

or http://mail.theirdomain.com on a Windows plan

Stats: http://theirdomain.com/webalizer

Finding and Managing Users

From your Administrative Control Panel, you can find all customer accounts using the "Search" link on your left hand menu. Simply click on "Search" and then bring up the user in question, or hit "search" again on the right hand screen and you can bring up all users. On the resulting page please note the following:

  1. If you click on the username it will show you the client's contact info.

  2. If you click on the "Account ID" it will show you the full data as submitted on the initial signup form when the account was created. The "Account ID" link is where you would go if you needed to find a credit card number or a lost password etc.

  3. Under the "Billing" columns you can make various manual adjustments to the billing for any given client.

  4. On the far right hand column you can log into the client's end user control panel, or suspend, or delete the account.

For a detailed discussion on Finding and Managing users from the H-Sphere Reseller Manual click here.

That's it for the "10 Steps to Getting Started" 

Please refer to other sections of this Support Center for detailed discussions of all the great features available to you and your customers with the ValueReseller system. Good Luck!